Haymount Family Dentistry Fayetteville, NC Patient Information

Thank you for your interest in Haymount Family Dentistry, where Dr. Taylor and his staff strive to provide the best techniques in modern dentistry in a relaxed and comfortable atmosphere. This page will give an overview of our Policies and Practices. Please feel free to contact us with any questions you may have.

New Dental Patient Appointments

Appointment One: Comprehensive Examination

The purpose of this visit is to gather the patient information necessary to provide you with the best dental care possible. We will take any needed X-rays, perform a clinical exam and gather pertinent history. Dr. Taylor will also discuss your needs, desires and concerns in order to develop the best treatment plan for you. Please ask lots of questions! We want to ensure that you fully understand your treatment as well as your options.

Appointment Two: Hygiene

Your second appointment will be with one of our Fayetteville dental hygienists for a cleaning, and can usually be scheduled at the same visit as your initial exam (for patients who are transferring from another practice). Patients who have extensive treatment needs, or who are behind in cleanings, will have this appointment scheduled after their initial exam. Please feel free to discuss this with our staff when you make your initial appointment. We also understand that complex dental procedures can be frightening, and that you may want a second opinion. If that is the case, we will gladly provide a second opinion at very little cost to you, the patient.

Insurance & Financing

Haymount Family Dentistry is happy to accept and file all dental insurance. As a service to our patients, we also accept assignment of payment for plans that allow this, meaning that the insurance company will pay us directly. Any portion not covered, including copayments and deductibles, is the patient’s responsibility, and payment is expected at the time of service.

We are happy to assist our patients in determining their coverage limits and responsibilities.

For your convenience, Haymount Family Dentistry accepts cash, personal check, Visa and Mastercard. Payment plans are available through CareCredit.

Military Dependents & TRICARE

Haymount Family Dentistry has been honored to provide care for our military service members and their dependents since the start of the TRICARE Dental program more than 20 years ago. During most of this time, we have been a participating provider. At this current stage, however, we have not been able to reach an agreement with MetLife Insurance to continue as a participating provider. We are happy to accept and file your TRICARE insurance for you, and we offer a military discount to ensure that our patients incur no additional expense.

Cancelled & Missed Appointments

Due to our unique policy of scheduling our patients one at a time with no overlapping appointments, we ask that you give us as much notice as possible if you must cancel or reschedule your appointment. Appointments cancelled with less than 24 hour notice and missed appointments are subject to a $75 fee.

Haymount Family Dentistry proudly provides dental services to military and civilian families in the Fayetteville, NC area and beyond.